For quick answers to your questions, please visit our help section at the link below:
Frequently Asked Questions
CUSTOMER SERVICE
Phone Support Available
Monday - Friday
10:00am - 4pm CST
WE ARE CURRENTLY EXPERIENCING A HIGH VOLUME OF REQUESTS. OUR MAIN LINE IS OPERATING AS AN ANSWERING SERVICE UNTIL FURTHER NOTICE - please leave a voicemail or send us an email and we'll respond in the order inquiries are received.
PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS SECTION TO SEE IF YOUR QUESTION HAS ALREADY BEEN ANSWERED. IF ADDITIONAL QUESTIONS REMAIN, PLEASE LEAVE US A MESSAGE AT 1 (800) 826 - 1840 AND WE WILL RETURN YOUR CALL AS SOON AS WE ARE ABLE.
GENERAL INQUIRIES
Support@DeanTylerProducts.com
For questions about the products, and you have not placed an order yet.
SIZING INQUIRIES
Support@DeanTylerProducts.com
For urgent sizing questions, please send measurements and photos (see
How to Measure) to the above email address
ORDER SUPPORT
Support@DeanTylerProducts.com
For customers who have already placed an order.
Please include your Order Number in your inquiry.
ORDER STATUS
Support@DeanTylerProducts.com
Please include your Order #, Order Date, and products ordered.
Our leather products are handmade to order and can take up to 14 business days. Most other products ship in 1-2 business days; please check the item listing to be sure.
DROP SHIP
DropShip@DeanTylerProducts.com
For retailers interested in becoming a Drop Ship partner, please include your store’s URL in your email.
WHOLESALE
Wholesale@DeanTylerProducts.com
For retailers interested in becoming a Wholesale partner.
RETURNS & EXCHANGES
Support@DeanTylerProducts.com
Please read our
Return Policy.
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