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Products only surpassed by their customer service! |
May 10, 2012 |
| Reviewer:
Kyle from Oceanside , CA United States
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Our now 11 mo. old Dobie goes everywhere with us! We looked long and hard picking out a leash that would fit our lifestyle and that had a lasting level of quality to it. DT's Noburu lead looked to be the best option available for a multi-function leash.
It is indeed pricey, but you get what you pay for! The rolled leather is striking, original, and doesn't cut into your hand if you have a puller. We get ALMOST as many compliments on the leash as we do on our pup!
So then after a few months of having the leash we noticed a small part of the stitching had opened up. A quick email through their website was returned with a phone call next morning! No hassle, no nothing, they shipped out a brand new replacement that day (arrived 2 days later from NY to CA) and asked that we send the damaged one back.
We just bought another of the exact same leash for our friend's upcoming birthday. Hopefully he'll finally stop going on-and-on about it during our puppy play dates :D
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